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Radical Solution DOO :: Help zone

Help zone

Terms & Conditions

     

    Acceptance of Terms:

     

    When you access this site, you acknowledge that you have read and agree to the terms described below.

    If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order.

    These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of products to consumers.

    You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy.

    This agreement includes those terms and conditions expressly set out below and those incorporated by reference.

    We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this agreement, as they may contain further terms and conditions that apply to you.

    It is your responsibility to make sure that your order contains acceptable and approved items for import into the country of destination/delivery.

     

    Your Conduct and Use Limitation:

     

    You shall not carry out any act or omission or procure any act or omission which would:
     

  1. Disrupt, impair or interfere with, alter or modify this website or its software;
  2. Act in a way that affects or reflects negatively on us or anyone else;
  3. Collect or attempt to collect any information from others including, without limitation, personally identifiable information, without such party's prior consent;
  4. Engage in any activities in such a manner as to expose Radical Solution or any third party to liability or adversely affecting the name, reputation or business of us or any such third party;
  5. Commit a crime or in the course of committing a crime or for an unlawful purpose to do any act that may damage the network or systems or cause the quality of Softmobile.net to be impaired;
  6. Violating or attempting to violate the security of the website;
  7. Cause any illegal, offensive, defamatory material to be placed on or associated with this website;
  8. Be in breach of any copyright, trade mark, privacy, confidence, or any other third party right;
  9. Cause any inconvenience to Radical Solution, its employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and 'spam').
  10.  

    NOTE:

    Violations of system or network security may result in civil or criminal liability.

     

    Back Orders:

     

    Occasionally, one of the products you have ordered may be out of stock. If this happens, you will always be emailed with the option for you to cancel your order or change your order should you prefer not to wait.

    You must therefore provide us with your e-mail address when ordering. If you decide to wait for an order, please be aware that you may have to wait longer than the delivery schedule times stated above.

     

    Changes to Products:

     

    Radical Solution may make changes to any products offered at Softmobile.net, or to the applicable prices for any such products, at any time, without notice.

    The information provided at Softmobile.net with respect to products may be out of date and Radical Solution makes no commitment to update the information provided at Softmobile.net with respect to such products.

     

    Changes to the Softmobile.net Terms and Conditions:

     

    Please check our Terms of Use periodically for changes as we reserve the right to change the terms and conditions of sale at anytime.

     

    Custom Rights:

     

    The customer who purchases the products is responsible for paying these customs rights, and of the possible paperwork involved.

    The price of the products sold is in EUR and it doesn't include taxes (VAT).

    Customers are required to keep close track on their packages. If there is any delay in receiving a package, you will need to contact the designated courier services agency or immediately inform Radical Solution in order to ascertain the reason for the delay.

    We will not be responsible or liable if the package is shipped back to us, damaged or confiscated due to problems with custom clearance. Therefore, please check with your country's custom for their specific custom laws. We will not be responsible or liable for damaged packages or those shipped back to us in the event that the designated courier service fail after several attempts to deliver your package(s) due to your absence to collect the package(s) from the given destination address. The responsibility of the seller stops when the product has been shipped off to the address specified by the customer.

    It is clear however, that we will do our best to help you in getting your product out of customs if additional proof of sale or of value is needed.

     

    Credit Card Security:

     

    We know of no documented cases of credit card fraud using our shopping system over the Internet.

    All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption on www.Moneybookers.com.

    They are not held in clear text on any web site. We process payment by credit card through www.Moneybookers.com

    We never ask you for your credit card details.

    We does not collect or store any credit card details on our site.

     

    Currency:

     

    We currently only accept EURO as the official currency for all calculations.

     

    Delivery via courier:

     

    We shall endeavor to deliver your order within 1- 2 working days upon successful payment confirmation unless otherwise specify. You should be able to receive your order within 3-10 business days (excluding Saturday and Sunday) after shipment date, depending on the shipping courier you have chosen.

    Softmobile.net is committed to ensure that your orders are delivered to you safely and on time. Therefore only the authorized receiver shall be permitted to accept the delivery. Please make sure that the authorized receiver is present to make the authorized signature. Softmobile.net reserve the rights not to release the delivery in the absence of the authorized receiver.

    Softmobile.net is making every effort to deliver your order within the time stated. However, due to certain unforeseen circumstances, slight delay in deliveries might occur, Softmobile.net will not be liable for any loss caused to you by late or delayed delivery.

    In the event if your package is lost by the shipping courier and your package has not been insured, we will only replace the lost products with the amount that is declared on the invoice according to your request.

     

    Delivery by E-mail:

     

    We shall endeavor to deliver your order within 1 working days upon successful payment confirmation unless otherwise specify.
    If you does not receive E-mail with confirmation from our sales department please check your email JUNK or SPAM folder.
    Please check your email address twice upon register on Softmobile.net to exclude any delay in delivery.

     

    Disclaimer:

     

    THIS SITE IS PROVIDED BY Softmobile.net ON AN "AS IS" AND "AS AVAILABLE" BASIS. Softmobile.net MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Softmobile.net DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, Softmobile.net DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE Softmobile.net WEB SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE PRODUCT. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.

     

    Guarantee:

     

    Every effort is made to ensure your satisfaction at Softmobile.net. If you are not happy with our service or product, please contact us and we will do our best to sort out the problem.

     

    Indemnification:

     

    You agree to defend, indemnify and hold harmless Softmobile.net and its affiliates from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from or related to your use of this site.

     

    Indemnity:

     

    In the event that you breach any of these terms, you will indemnify and keep indemnified Radical Solution, its subsidiaries, associated companies, employees, servants, agents, professional advisors, suppliers and affiliates from time to time against all damages, losses, claims, costs, charges, awards, orders, judgments and other liabilities suffered or threatened as a result of a breach of these terms and conditions.

     

    Laws:

     

    To the extent permitted by law, all sales at Softmobile.net are governed by Serbia law, without giving effect to its conflict of law provisions.

     

    Limitation of Liability:

     

    Softmobile.net is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use or the inability to use, the products on this site. This include but is not limited to the loss of data or loss of profit, even if Softmobile.net was advised of the possibility of such damages.

     

    Linked sites:

     

    Softmobile.net may contain links to other Internet sites ("linked sites"). Softmobile.net does not assume any responsibility or liability for communications or materials available at such linked sites. These links are provided merely for your convenience. You are solely responsible for understanding any terms and conditions that may apply when you visit or place orders with the linked sites.

     

    Making A Purchase:

     

    You are never under any obligation to purchase anything at the online shop, so feel free to browse the products on sale. If you decide that you would like to purchase a product, you can do so easily! Simply click on any products that you wish to buy and put them into the shopping cart. After you have finished with your selection, click on Checkout and you will be asked for a few details before we proceed to satisfy your order. It's as simple as that!

     

    Miscellaneous:

     

  11. If any of the aforementioned terms are held to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable terms will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms shall continue in effect;
  12. Radical Solution's failure to insist on or enforce strict performance of these terms shall not be construed as a waiver by Radical Solution of any provision or any right it has to enforce these terms, nor shall any course of conduct between Radical Solution and you or any other party be deemed to modify any provision of these terms.
  13.  

    Missing Item:

     

    You are required to report missing item in your package within 24 hours after you have received the package. We will not entertain any request if more than 24 hours after you have received the package.

     

    Modification:

     

    Radical Solution reserves the right to do any of the following, at any time, without notice:

     

  14. To modify, suspend or terminate operation of or access to Softmobile.net, or to any portion of Softmobile.net, for any reason whatsoever;
  15. To interrupt the operation of Softmobile.net, or any portion of Softmobile.net, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
  16.  

    Non-acceptance of Order:

     

    Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order.

     

    Non-acceptance of an order may be a result of one of the following:

     

    The product that you have ordered is unavailable in stock

    Our inability to obtain authorization for your payment

    The identification of a pricing or product description error

     

    Order Cancellation:

     

    Unless otherwise specified for particular products, we shall refund you your payment if you decide to cancel your orders within twenty four (24) hours after your order has been confirmed and prior to shipment except for the transaction fees charged by the credit card company which is non refundable.

    If you decide to cancel your orders twenty four (24) hours after your order has been confirmed and prior to shipment, we shall deduct a minimum of 18% from your payment as administrative fees in addition to the transaction fees charged by the credit card company. The balance after deduction of the administrative fees and the transaction fees will be refunded to you.

    ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER. WE WILL NOT REFUND YOUR PAYMENT EVEN IF YOU RETURN THE PRODUCTS TO US.

 
 
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